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Discuss your project

AI agents and assistants for business

AI agents take requests from employees and customers, answer from your company's knowledge base, perform routine operations in your systems and pass to a person whatever needs their decision.

Price
from $2,400
First prototype
from 3 weeks
Discovery
free

Quick start — an AI assistant on one channel: from $1,600, from 3 weeks.

Discuss your project All services

The diagram shows a request's path from arrival to an AI agent's reply or handoff to an employee

  1. Request

    from email, chat or a messenger

  2. AI analyzes

    classifies the request

  3. Finds the answer

    in the company knowledge base

  4. Performs the operation

    in CRM, 1C and other systems

  5. Handoff to a person

    when their decision is needed

What AI agents and assistants can do

  • Request handling

    AI analyzes the content of a request, classifies it and passes it to the right employee.

  • Answers from the knowledge base

    The assistant looks for the answer in the company's documents, policies and knowledge base, and words it for an employee or a customer.

  • Routine operations in your systems

    It performs routine operations in CRM, 1C (a Russian ERP platform) and other work systems — for example, it records data and creates tasks.

  • Document processing

    It extracts, checks and structures information from incoming documents.

  • Handoff of complex cases

    It recognizes requests that need a person's decision and passes them on with the context ready.

  • Customer support

    It answers customers' routine questions and directs them to an employee if a question goes beyond the scenario.

How we implement an AI agent

  1. Discovery

    We study the process, the requests and the systems the agent will work with, and define the area for the AI agent.

  2. Design

    We define the architecture, the integration points with your systems and what stays with people.

  3. Development and testing

    We build the AI agent for your process and test it on real requests and data, including non-standard cases.

  4. Rollout and support

    We connect the agent to your work systems, set up monitoring and stay in touch for further refinements.

  • When an AI agent solves the problem

    • You get many requests and the scenarios repeat — the agent takes over the routine part.
    • The answers are in the company knowledge base, but employees spend time searching for them.
    • You need routine operations in CRM, 1C or other systems without moving data by hand.
    • Complex cases still stay with people — the agent passes them on with the context ready.

    Not every task needs AI: sometimes ordinary automation or an off-the-shelf product is enough. We find this out during discovery.

  • Case study

    Built for FINDCAR

    Carfast AI

    Car marketplace with an AI assistant: website, server and mobile app

    Listings from sites in different countries in one catalog: unified specifications, prices in one currency, a "low" or "high" price label on every car, and an assistant that understands requests in plain words.

    View case study

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Frequently asked questions

Didn't find an answer?
Write to us — we'll look at your situation

How much does an AI assistant cost?

We give the price after discovery. It depends on the scope of work, the complexity of the integrations and the environment requirements. Running costs are counted separately: model calls and infrastructure.

How long does implementation take?

It depends on how many stages you need. We give the timeline during discovery, once we know the state of your systems and how quickly access is granted.

Can the assistant be deployed in our infrastructure?

Yes. There are two options: inside your infrastructure, or in an agreed cloud if you have no infrastructure for the task.

How does the agent handle personal data?

Before we start, we work out which data the solution actually needs: some tasks can run on anonymized data. We build the requirements of Federal Law No. 152-FZ (the Russian personal data law) into the design.

What happens after the assistant goes live?

There are two modes: your team runs the solution and we stay in touch within an agreed scope, or we take on support and improvement. The terms are set in writing together with acceptance.

Tell us what you do by hand today

or write to us directly

For example: managers copy requests from email into the CRM by hand, and we want to automate that.

Budget

We reply within an hour during business hours: Mon–Fri, 9:00–20:00 Moscow time (UTC+3). If you need an answer sooner, call or write to us directly using the contacts above.