AI for automotive businesses: automating dealerships and auto service centers
We build AI into the processes of car dealerships, auto service centers and car selection services: inquiries, car selection, service booking, deal documents, and vehicle data from different sources.
How AI handles a customer inquiry in an automotive business
Inquiry
website, messenger, marketplace
AI agent replies
from the company knowledge base
Looks up data
car catalog and prices
Logs it in the CRM
no manual transfer
Hands off to an employee
complex case, with context
Automotive tasks AI can handle
Inquiries from your website and marketplaces
AI agents take inquiries from different channels and answer from the company knowledge base. They hand complex cases to an employee with the context already prepared.
Car selection from a request
An AI agent reads the customer's request in plain words and matches it against the catalog and prices from different sources.
Service booking
An AI agent takes the booking request, clarifies the details and passes the information to your working system with no manual transfer.
Work orders and deal documents
We extract and structure data from contracts, work orders and acceptance certificates, and pass it to your accounting systems. Disputed cases go to a person.
Vehicle and price data
We bring specifications and prices from different sources into one format, so the data is comparable and up to date.
CRM and accounting integrations
We build AI into your CRM, 1C (a Russian ERP platform) and internal systems through APIs, so data syncs without manual transfer.
What we implement
AI agents and assistants
AI agents take requests from employees and customers, answer from your company's knowledge base, perform routine operations in your systems and pass to a person whatever needs their decision.
from $2,400 · prototype from 3 weeks
1C, CRM and API integrations
We build AI into 1C (a Russian ERP platform), CRM, ERP and internal systems through APIs, without replacing the systems that already work.
from $3,600 · prototype from 4 weeks
AI document processing
We extract, check, match and structure data from contracts, invoices, requests and acts, and pass the result to your accounting and work systems. Disputed cases go to a person for review.
from $2,100 · prototype from 3 weeks
Enterprise knowledge search
Employees find answers in documents, knowledge bases and internal systems with a single query. Each person sees only what they are allowed to see.
from $2,300 · prototype from 3 weeks
How we bring AI into your automotive business
Discovery
We study your company's process, data and systems. We define the area to automate and the acceptance criteria.
Design
We define the architecture, the integration points with your CRM and 1C, and what stays with people.
Development and testing
We build the solution around your process and test it on real data and on rare cases that could break it.
Rollout and support
We connect the solution to your working systems, set up monitoring and stay in touch after launch.
When AI pays off in an automotive business
- You get many inquiries from your website, marketplaces and messengers, and the answers follow repeating patterns.
- Employees manually move requests, work orders and deal data into the CRM or 1C.
- Vehicle and price data comes from different sources and has to be brought together in one place.
- Customers look for a car by describing it in plain words, not by using catalog filters.
Not every task needs AI: sometimes ordinary automation or an off-the-shelf product is enough. We find this out during discovery.
Case study
Built for FINDCAR
Carfast AI
Car marketplace with an AI assistant: website, server and mobile app
Listings from sites in different countries in one catalog: unified specifications, prices in one currency, a "low" or "high" price label on every car, and an assistant that understands requests in plain words.
View case study
Frequently asked questions
Didn't find an answer?
Write to us — we'll look at your situation
How much does AI implementation for an automotive business cost?
We give the price after discovery. It depends on the scope of the processes, the number of CRM and 1C integrations, and the requirements for the environment.
How long does a project take?
We give the timeline during discovery, once we can see the state of your systems (website, CRM, 1C) and the volume of data we will work with.
Can you build AI into our CRM and 1C without replacing the systems?
Yes. We build AI into your existing CRM, 1C and internal systems through APIs, without replacing them.
How do you handle customers' personal data?
We design the architecture to meet the requirements of Federal Law No. 152-FZ (the Russian personal data law). We solve some tasks on anonymized data.
What happens to the solution after launch?
You can run the solution with your own team, with our support under a contract. Or we take over support and improvement ourselves.
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